Family-Centered/Developmentally
Supportive Care
Family-centered
care is the concept that the family of the newborn should feel
as comfortable as possible in: coming to the neonatal intensive
care unit, asking questions of the staff, and feeling empowered
to be directly involved in the care of their baby. To this end,
our staff values compassionate and respectful behavior to patients
and their families. Physicians, nurses, social workers and administrative
staff in the neonatal intensive care unit work together to provide
a positive family-centered care experience.
New building projects in the Newborn and Women's Divisions of
both campuses have made the NICU experience even more conducive
to calm, healing and nurturing care. We have made many changes
in our present building footprint to help families, such as: comfortable
family waiting rooms, family computerized education centers, rooms
for private discussions with the staff, art work that helps relieve
stress and provides hope, and environments around the baby that
are soothing from the standpoints of light and sound, and welcoming
for the parents to stay.
New spacious NICU rooms with a beautiful combination of natural
and artificial light
